I'm Ryan Gernatt. I run operations at Gernatt Pest Solutions. We're a small family pest control company just outside of Buffalo, New York.
And we're actually tracking how each lead comes in. So now it's a system. So new customers went from one and a half a day to two and a half.
I know you can't have half a customer, but that's what our numbers show. And jobs went from eight a day to almost 10. So that's 25%.
And we're invoicing about 37% more per day. So we also have 30 Google reviews, all are five stars. 22 of them came since we joined PCM.
We had eight before that. We also made a new hire, so my role has changed. I'm in the office now, and I'm a lot less tied up in the day-to-day, so I have more time for the business itself.
